How long does it take for my health records to be transferred over when I enrol?

Once you enrol with Tend via the app and consent to having your medical records securely transferred from your previous GP to us, we will request those records on your behalf. 

The time it takes for us to receive this depends on your previous medical centre and how much backlog they have. Generally speaking it can take between 1-2 weeks for us to receive your medical records. 

If you need to see a doctor before we've received your records, we offer a free welcome appointment for new patients with a Healthcare Assistant to learn more about your medical history before you see the doctor. 

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