What can be treated online?

As a full-service medical provider, we can assess and manage common health concerns and more through an online appointment. Our doctors are trained in diagnosing medical issues and providing medical care remotely. Whether you need care for yourself or your whānau, we have you covered.

What you can see a doctor online for

  • Coughs & colds
  • COVID-19
  • Chronic care management
  • Contraception
  • Children's health
  • Dermatitis / Eczema
  • Insomnia
  • Mild gastroenteritis / diarrhoea / vomiting
  • Men's health
  • Mental health - we recommend you book a 30 minute online appointment for a mental health consult. See the next available GP appointments are only 10 minutes, and not suitable for a mental health consult.
  • Sexual health
  • Seasonal allergies / hayfever
  • Women's health
  • Urinary Tract Infections

Additional online services

  • Ordering repeat prescriptions
  • Viewing your test results
  • Medical certificates
  • Specialist referrals
In some cases, an in-person appointment may be required to issue a prescription, physically examine you or issue a medical certificate. If you have an online consultation and your doctor feels it is necessary to refer you to a Tend clinic for a physical examination, you will not be charged for the in-clinic appointment, provided the appointment is booked and completed within 48 hours of the initial video consult.
If we're unable to start or complete your appointment due to technical difficulties, we'll make contact with you to arrange a suitable time to complete your appointment at no additional cost.


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