How Tend works

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• Online appointments
  • How do I make an online appointment?
  • What can be treated online?
  • How do online appointments work?
  • How do I pay for my online appointment?
  • What should I do if my online doctor doesn't call me at my appointment time?
  • Who are the online clinicians?

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• The Tend app
  • Can I cancel or reschedule my appointment?
  • How do I access my test results?
  • Why does my app keep freezing or crashing when I try to send a message back?
  • Can I add another adult as a family member to my Tend account?
  • How do I add family members?
  • The app is asking for my FaceID/fingerprint/passcode. Does Tend know my phone’s passcode?

  See all 18 articles